Support
Questions? Here are some answers.
Why should I order from you?
Good question. I love thoughtful modern art and design, and my hope is you will fall in love with the unique goods I offer. I'm a designer and artist living in Seattle, WA and am excited to do business with you! Learn more about Michael Grace & Co
Where do you ship?
I'm able to ship to most destinations in the United States, Canada, Australia and Europe.
How long do orders take to ship?
Most items are made to order, and they take approximately 1-5 days to create depending on the item. After that, shipping speed will depend on where you're located. Orders shipped within the United States should be delivered within 3-8 business days. Orders shipped to Canada should be delivered within 7-15 business days and orders shipped worldwide should be delivered within 12-25 business days.
Do you accept returns or exchanges?
Since items are made to order, I'm not able to offer traditional returns or exchanges. That said, I really want you to be happy with your purchase, and want to hear from you if something goes wrong. Please contact me using one of the methods listed below.
There's an issue with my order. What can I do?
Please let me know as soon as possible. Misprinted, damaged, or defective items will be replaced if a claim is submitted within 3 weeks after the product has been delivered. Contact me using one of the methods listed below.
Do you do custom or commissioned work?
Yes! Please reach out with details and we can discuss further.
What if I have a question not answered here?
Reach out using one of the contact methods listed below and I'll get back to your right away.
How do I contact you?
You can reach me in the following ways:
- Email (Recommended): [email protected]
- Phone (United States): 206-569-8125
Please leave a detailed message. - You can also use this handy contact form.